Shipping & Returns

SHIPPING

 

Shipping takes place within 3-5 working days by second class recorded post and is currently only available to mainland UK.

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If you wish to cancel your order please email monmouthbotanicals@gmail.com within 48 hours of placing your order for a full refund.

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Unfortunately return postage is non refundable.

 

RETURNS & REFUNDS

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If your product arrives damaged, or you have a complaint about your item, or would like a refund, please email info@walesperfumery.com in the first instance so that we can look into arranging a refund or replacement if applicable.

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To process any refund or exchange we would require a proof of purchase along with photographs of any damage.